The general conditions of sale apply to all orders by the company GARNISON SARL with its headquarters at Rue de Lyon 22 in Geneva, registered with the Geneva Commercial Register under NUMBER CH-660.1.727.018-8 (NO VAT: CHE-488.088.266).
By placing an order with us you will be deemed to have read, understood and agreed to these Terms and Conditions. If you are unhappy with any aspect of these, then please contact us at info@garnison.ch
WHOLESALE PRICING:
Please email sales@garnison.ch to request a wholesale application and catalogue. All prices are listed in Euros €. All buyers will receive wholesale trade pricing (shipping, duties and taxes not included).
ORDERS:
A minimum order of 5 items (700 EUROS) is required for opening orders; no minimum required for reorders. Acceptance of the order are subject to an ADVANCE PAYMENT OF 30% OF TOTAL ORDER AMOUNT, before items are released for production. We will contact you regarding your order to confirm or comment it. After acceptance, you will receive a digital invoice. Please contact us directly if you need any more information on the minimums or our order process.
CHANGES TO ORDERS:
Any changes or cancellation to orders must be emailed to info@garnison.ch within 3 days after order.
METHOD OF PAYMENT:
Only bank transfer is accepted.
Beneficiary:
GARNISON Sàrl Rue de Lyon 22 c/o HEPIA-HEAD Genève 1201 Genève SWITZERLAND
IBAN: CH89 0022 6226 1120 3301 K BANK: UBS BANK ADRESS: UBS SWITZERLAND AG Rue du Rhône 8 1204 Genève
NO.CB 226 SWIFT – BIC UBSWCHZH80A
CONDITIONS OF PAYEMENT
- ADVANCE PAYMENT (DEPOSIT): 30% OF TOTAL ORDER AMOUNT - PAYEMENT OF THE BALANCE BEFORE SHIPMENT OF GOODS: 70% OF TOTAL ORDER AMOUNT AND SHIPPING COSTS.
For all orders placed at GARNISON a proforma will be established, you will be emailed the invoice with all payment details and conditions. Upon receiving payment of your ADVANCED PAYMENT AND ACCEPTANCE, your items will be placed in our production schedule the next 48H. NO ORDERS WILL BE PROCESSED UNTIL FULL PAYMENT OF ADVANCE DEPOSIT IS RECEIVED. The time of production is MOSTLY between 8 and 10 weeks after reception of ADVANCE PAYMENT (DEPOSIT): 30% OF TOTAL ORDER AMOUNT.
PAYEMENT BEFORE SHIPMENT OF GOODS (70% of total order amount) MUST be paid within 5 days before shipment of goods.
DELIVERY & SHIPPING EXW terms.
NATURE OF HANDMADE PRODUCTS All of our products are made by hand. Due to the nature of our production method, each product may vary slightly.
DAMAGES / DEFECTS
Please inspect all shipments immediately upon arrival. Please contact GARNISON at info@garnison.ch within 5 days of receipt of damaged or defective shipments, sending pictures of damages/defects. subject to this notification, returned merchandise will be replaced with new merchandise if sent back within 15 days after receipt. Returned merchandise will not be accepted if it is held for more than 15 days after receipt.
RETURNS / EXCHANGES
Wholesale merchandise may not be returned or exchanged. We only accept returns in the case of defective merchandise as noted above.”
